In his report on Seniors Care and Programs, tabled in the Assembly today, Fred J. Dunn, FCA, Auditor General of Alberta, recommends how the government can improve its systems to deliver care and programs to Alberta ’s seniors.
Our audit examination, which was sufficient to be representative of care across the province, included systems used by:
The programs examined now cost approximately $1 billion.
Findings—the Basic Service Standards are out of date, and the monitoring of compliance with standards is inadequate. Across the province, facilities met 69% of care standards and 89% of housing standards. In particular, facilities are not meeting standards for:
Although standards alone don’t guarantee good care, without them caregivers are at risk of not providing appropriate care. Without monitoring of compliance with standards, residents are at risk of receiving inappropriate care.
Recommendations—update the standards, keep them current, monitor compliance, and measure the effectiveness of long-term care.
Findings—the standards for operating lodges are out of date and the monitoring of compliance with standards is inadequate.
Recommendations—update, maintain and monitor compliance with lodge standards, improve the measurement of the effectiveness of the lodge program, and assess the appropriateness of the minimum income used in deciding lodge rent charges.
Finding—there are no standards for the care and housing services provided in assisted living and other supportive living facilities.
Recommendation—establish standards to manage the risk that residents receive inappropriate care or services.
Finding—the Department has insufficient information to assess whether benefits are adequate, and if the objectives of the Program are met.
Recommendation—obtain more information to set the Program’s income threshold and benefits based on seniors’ needs.
Mr. Dunn states that implementing his recommendations is an opportunity for government to: