Summary
We completed an assessment of implementation of the recommendations from our December 2019 audit of Income Support for Albertans. We found that the Department of Seniors, Community and Social Services implemented one of our two recommendations.
- IMPLEMENTED Recommendation: Improve eligibility processes
- REPEATED Recommendation: Improve performance management processes
The department has not improved its processes to measure and report on the program’s performance in achieving the intermediate and long-term outcomes of Albertans having an increased ability to meet their basic needs and experience financial resiliency.